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Home » Catalog » Resources for Customer Service



Invaluable resources for sharpening management skills,
training teachers, and developing a center's program.
Books
Videos
Written by the top experts in the field, Exchange articles cover
a wide variety of topics for teachers, trainers & directors.
Articles
    1. What’s your social media personality?
      by Fran Simon and Chip Donohue
      Price: $3.00
    2. Truth or consequences
      by Dennis Vicars
      Price: $3.00
    3. Good management begins with good people: The beauty of the acronym!
      by Dennis Vicars
      Price: $3.00
    4. Managing meetings
      by Susan Hay
      Price: $3.00
    5. Community-Building in the 21st Century: Social Media and Digital Marketing
      by Margaret Teller
      Price: $3.00