ExchangeEveryDay is the official electronic newsletter for Exchange Press, Inc.
It is delivered five days a week containing news
stories, success stories, solutions, trend reports, and much more.
Unsubscribe
If you have any problems, contact
info@ChildCareExchange.com.
Tell your friends about ExchangeEveryDay!
Spanish / Portuguese editions.
Make it easy for parents to pay on-time, every-time with simple e-invoicing. Parents can pay by credit card or low cost e-checks with just one click. They love it!
Specialty insurance for your childcare center. NSI, West Bend’s specialty division can help.
Previous Issue <<
|
Browse by Title |
>> Next Issue
June 3, 2010
To fall into habit is to begin to cease to be.
-Miguel de Unamuno
In his book, Leading without Power: Finding Hope in Serving Community (New York: Jossey Bass, 2003), Max De Pree tells a story about an incident at a West Michigan Whitecaps baseball team:
"At a game in the summer of 1995 one of the Whitecaps players hit a sharp ground ball to the opposing shortstop who was unable to get the ball out of his glove, and the runner was safe at first. The shortstop, apparently feeling morose about his error, begins to walk slowly toward the mount to hand the pitcher the ball when the runner took off for second. The second baseman hadn't bothered to go over to cover the bag, and the runner was easily safe. After a few minutes the official scorer, not knowing exactly how to score the play, announced over the public address system that he had decided to write off the second error to 'defensive indifference'."
De Pree told this story to ask how many errors in organizations are due to "leadership indifference." How often do leaders, so focused on their outward responsibilities, fail to see problems brewing within? Maybe the organization has become lax about customer service, or maybe some members of the team have become more focused on putting time in than accomplishing results. According to De Pree, leaders need to be continually vigilant to performance of all parts of the organization.
Targeted Leadership tackles concepts such as hiring, supervising and, firing. It also provides a step-by-step approach to finding and retaining the team you have always desired. This book includes a CD-ROM with printable handouts for training or classroom use.
Targeted Leadership takes complex leadership principles and presents them in a way that is easy to understand and put into action. This is an essential resource for leaders to use when polishing their skills, as well as fostering them in their staff members. 
